
WEBINAR: The Golden Rules of Listening – Part 3: Strengthening Business Partnerships and Relationships
Wed, Mar 26
|The Institute Webinar Series
Presenter: Juliana Sih, PCC, Leadership Coach, Speaker, Trainer, Founder & Owner of Crescendo Coaching


Time & Location
Mar 26, 2025, 11:00 AM – 12:00 PM MDT
The Institute Webinar Series
About the Event
Running an auto shop with your partner or team isn’t just about fixing cars—it’s about keeping communication tuned up so your business and relationships run smoothly. But in the fast-paced, high-stress world of auto repair, truly listening can take a backseat. In this session, we’ll take your listening skills to the next level.
You’ll learn how to:
—Cut through the noise and hear what’s really being said—before tensions rise.
—Navigate tough conversations without frustration, whether it’s with customers, employees, or each other.
—Strengthen trust & teamwork so your shop (and relationship) operates like a well-oiled machine.
Listening is a must-have tool for shop owners who want to work better together, reduce stress, and keep both their business and relationships running at peak performance. Join us for Part 3 of this powerful series and discover how better listening leads to better business and a stronger partnership!