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Helpful Articles for the Automotive Professional
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Mike Pasman
Aug 18, 20244 min read
What is an Automotive Repair Shop Customer's Main Concern?
In all my years of being involved in the automotive industry, most often the main concern that our customers have is the cost of the...
99 views4 comments
Mark Seawell
Aug 5, 20243 min read
Essential Skills Every Automotive Service Advisor Needs to Be Successful
In the ever-evolving automotive industry, the role of a service advisor is both challenging and rewarding. As the bridge between the...
223 views1 comment
Mark Seawell
Aug 1, 20244 min read
Building Trust with Customers: A Service Advisor's Guide
Building trust with customers involves empathy, transparency, consistency, and integrity in every service advisor interaction.
71 views0 comments
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