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Essential Skills Every Automotive Service Advisor Needs to Be Successful
In the ever-evolving automotive industry, the role of a service advisor is both challenging and rewarding. As the bridge between the...
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Helpful Articles for the Automotive Professional
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Mark Seawell
Aug 14 min read
Building Trust with Customers: A Service Advisor's Guide
Building trust with customers involves empathy, transparency, consistency, and integrity in every service advisor interaction.
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Cecil Bullard
Jul 263 min read
Asking Questions Online is Great but…be Careful of the Source
The article warns against relying on online forums for business advice. It advocates for setting labor rates based on costs and productivity
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